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Lodge Vault Support is included with an active subscription

Support includes email support, emergency phone support, feature releases, and bugfix updates. The software is constantly being improved. In addition, support will make use of remote support sessions with live connections to resolve any issues.

Software Updates

Includes new features and bug fixes. The software will notify you when an update is available.

Email support

Questions are generally answered within one business day.

Phone support

Resolved by a technician connecting to your computer via a remote connection.