"I have owned and operated a resort in Northern Minnesota for the past 17 years. Since the purchase of our resort we used the original Guest Tracker product to manage our reservations. Like so many other resorts that still today use Guest Tracker we were reluctant to change, for it was originally designed for resorts similar to ours and it simply worked so well. As we realized that Guest Tracker is no longer supported, we would have to find a new replacement property management system.
After a long search and trial of many products available we found most of the systems available were designed for the needs of Hotel type operations and lacked the design features that Guest Tracker provided to smaller resort operations. When we looked at Lodge Vault it appeared to be what we had been searching for and signed up. It’s now been two months that we have been running Lodge Vault and absolutely love the product. It is what the old Guest Tracker was and more. The transition from Guest Tracker to Lodge Vault was simple and easy. All the data converted easily and it retained all the history of our customer’s information from Guest Tracker. The designer and owner Noah is not only very responsive to questions and support, but he is willing to accept feedback to improve the product even more.
The on-line booking feature will allow the customer to book on-line, pull their own confirmation letter, update your central reservation system, and notify you via an email that you just got a new reservation. I can’t say enough how happy I am to find Lodge Vault and highly recommend it to other resort owners."
Ed Tausk -
Vermilion Dam Lodge
Cook, MN USA
"I just want you to know that I am so grateful to have the Lodge Vault program as our reservation and database system. Our previous system was slow, unforgiving, completely unfriendly and beyond frustrating. You have literally given me back hours of daily time that I would otherwise have been spending in front of the computer. Our customers are also enjoying the benefits, through speedy check-outs, timely correspondence and accurate accounting. This is a testimonial to you and to your program design. It's first class and we LOVE Lodge Vault! "
Gail Heig -
Deer River, MN USA
"I have received all of the updates and they are working great, overall the package is fantastic. It is the only one I found after months of searching that I could build POS items for fishing, golf and other packages I provide for customers...I would recommend this package to anyone that is in this business..."
Homosassa, Florida USA
"We are completely satisfied with Lodge Vault. After the last revision it is superior to Guest Tracker in many ways. "
Kenora, Ontario Canada